Hundreds of thousands of veterans have been months - sometimes years - for their disability claims to be processed by the Department of Veterans Affairs. Recently, piled up claims at the Winston-Salem office.
"On average, the claims office in Winston-Salem - 365 days they take to process that claim," told Frank Stasio, host of The State of Things. "Over the last four years, these claims pending have grown over 2000% despite a 40% increase in the VA budget."
At Hagan's request, VA Secretary Eric Shinseki has agreed to send a top official to the Winston-Salem office. "For the last two years we've developed and have been fielding an automation system...that will replace that stack of paper that you saw," Shinseki said during an appearance at UNC Chapel Hill last week. "In the next year or so, we'll watch the backlog just begin to be taken down. 2015 still remains our target date."
On The State of Things, of applauded Shinseki's comments, but said the automation is coming years too late. "We're asking for the President to take some real leadership here and get us on track to have a unified system between the VA and the DOD," said Hansman, "and make sure that vets are not waiting over 125 days."
