Organizations publish ranked lists of the country’s best hospitals every year in an effort to guide patients to high-quality care. One of the most visible, U.S. ¹ÏÉñapp and World, on Tuesday.
But a new from two Duke Health doctors and a Duke University scholar suggests these rankings fail to account for regional differences and socioeconomic factors in underlying patient health. , , and Dr. co-authored the paper. Host Anita Rao talks with Dr. Bae about centering patient experience in measuring healthcare quality and how using a rating system instead of a ranking system could start that process.